Tech Support Inc — Technology support, handled personally.

INSIGHTS / SMART HOME SECURITY

A smart-home security
guide for Private Clients.

Connected technology can be both useful and discreet when it is set up with sensible access and security controls.

Know what is connected

Start with a simple record of connected cameras, doorbells, speakers, lighting, heating, televisions and smart appliances. Include the account used to manage each system and who can access it. This makes it much easier to remove old devices or change access when circumstances change.

Use separate access where practical

Smart-home equipment should not automatically sit alongside the computers and phones that hold personal information. A separate network for connected devices can reduce the effect of a vulnerable appliance while keeping the home simple to use.

Guest Wi-Fi should be separate too. It gives visitors reliable internet without giving their devices access to the wider home network.

Review accounts and shared access

Use unique passwords and multi-factor authentication on the main accounts that control cameras, alarms and home automation. Review household, staff, contractor and former supplier access regularly. Individual access is safer and easier to remove than a shared password.

Keep the system maintained

Security updates apply to routers, cameras and smart devices as well as computers. Keep supported equipment current, replace devices that no longer receive updates and document who provides support for each important system.

A CONSIDERED NEXT STEP

Review the whole environment.

Technology risks rarely sit in isolation. A short review can identify priorities across people, devices, accounts, connectivity and recovery.

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01Direct contactAlex remains your first point of contact.
02Confidential by defaultYour technology and circumstances are handled discreetly.
03NDAs welcomedConfidentiality arrangements are welcomed where appropriate.
04Central LondonOnsite support from our Fitzroy Square base.

A CONVERSATION IS A GOOD PLACE TO START

Tell us what you need
technology to do better.

A short conversation is often enough to understand where support can make the biggest difference.

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